First Medical Consultants

Terms & Privacy Policy

Any enquiries can be emailed to info@firstmc.co.uk. Alternatively please call us on 0331 6300 850.

Terms & Conditions

  • It is the responsibility of the client to ensure the correct form is brought to the appointment. 
  • DVLA guidelines mandate a photo ID check before proceeding with the medical; if appropriate ID is not brought on the day, the medical will not be completed and appointment costs will not be refunded under any circumstance.
  • You must bring your glasses and/or contact lenses (if applicable). As an eye test will also be conducted without any vision correction, please bring a container for your contact lenses. 
  • If you have any medical conditions or take any regular medications, you must bring details of these to be added to your form. This included details of any regular appointments at the hospital, medication name, dose and starting date. 
  • You must fill in the ‘your details’ section of the form including you current address and registered GP details. 
  • For taxi medicals, it is your responsibility to ensure the licensing authority accept medical reports from a doctor other than your own GP. Some licensing authorities require that the doctor has access to your medical records. If so, it is your responsibility to ensure these are brought to the appointment.  
  • If you fail to bring any of the above-required information, then the doctor will not be able to complete the medical and no refund will be issued. Any further consultations will be charged at the usual fixed rate. 
  • Any blood pressure reading with a systolic greater than 179 or diastolic greater than 99 will result in a failed medical. The cut-off provided by the DVLA is >179/99. If a medical is failed based on this, the client must see his GP for potential treatment before rebooking. Further medicals will be charged at the normal fixed rate. 
  • The eyesight test will be carried out using a 3m Snellen chart. The DVLA mandate that drivers have a minimum of 6/7.5 in one eye and 6/60 in the other. Eye tests not reaching this requirement will result in a failed medical. If this occurs, the doctor will still continue and complete remainder of the form. You would then need to ascertain corrective lenses from your optometrist and ask them to complete the eye test section. 
  • The customer will not be entitled to a refund in cases where the medical could not be completed due to language barrier. It is the customer’s responsibility to provide an interpreter in these circumstances.

 

Cancellations:

  • The full fee will be charged at the time of booking the appointment. The fee is non-refundable except in the case of an appointment cancelled with more than 3 working days’ notice before the appointment.
  • There will be no refunds issued for medicals non-attended.

If we are unable to carry out your booked medical, you can choose to either reschedule or opt for a full refund. Any other losses incurred due to this will not be compensated under any circumstance. 

Privacy Policy

Your access to and use of this site is subject to the following Terms and Conditions and all applicable laws. By accessing and using this site, you accept the following terms and conditions, without limitation or qualification. Unless otherwise stated, the contents of this site including, but not limited to, the text and images contained herein and their arrangement are the property of First Medical Consultants. All trademarks used or referred to in this website are the property of their respective owners.

​Nothing contained in this site shall be construed as conferring by implication, estoppel, or otherwise, any license or right to any copyright, patent, trademark or other proprietary interest of First Medical Consultants or any third party. This site and the content provided in this site, including, but not limited to, graphic images, audio, video, html code, buttons, and text, may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without the prior written consent of First Medical Consultants, except that you may download, display, and print one copy of the materials on any single computer solely for your personal, non-commercial use, provided that you do not modify the material in any way and you keep intact all copyright, trademark, and other proprietary notices.

​The information provided on this site is free of charge and for informational purposes only and does not create a business or professional services relationship between you and First Medical Consultants. Links on this site may lead to services or sites not operated by First Medical Consultants. No judgment or warranty is made with respect to such other services or sites and First Medical Consultants takes no responsibility for such other sites or services. A link to another site or service is not an endorsement of that site or service. Any use you make of the information provided on this site, or any site or service linked to by this site, is at your own risk. This site and its contents are provided “as is” and First Medical Consultants makes no representation or warranty of any kind with respect to this site or any site or service accessible through this site. First Medical Consultants expressly disclaims all express and implied warranties including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In no event will First Medical Consultants be liable to any party for any direct, indirect, incidental, special, exemplary, consequential, or other damages (including, but not limited to, lost profits, business interruption, loss of programs or data) without regard to the form of action and whether in contract, tort, negligence, strict liability or otherwise, arising out of or in connection with this site, any content on or accessed through this site or any site service linked to, or any copying, displaying, or use thereof.

First Medical Consultants maintains this site in the United Kingdom and you agree that these terms of use and any legal action or proceeding relating to this site shall be governed by English law without reference to its choice of law rules. If you attempt to bring any legal proceedings against First Medical Consultants you specifically acknowledge that First Medical Consultants is free to choose the jurisdiction of our preference as to where such action against us may be held. As you have agreed by using this site to choose English law to govern any such proceedings, we will probably choose to defend any such action in England and we can make this decision entirely as it suits us, without regard to where in the world you are located, or from where in the world you visited this site.

​You are responsible for complying with the laws of the jurisdiction from which you are accessing this site and you agree that you will not access or use the information on this site in violation of such laws. Unless expressly stated otherwise herein, any information submitted by you through this site shall be deemed non-confidential and non-proprietary. You represent that you have the lawful right to submit such information and agree that you will not submit any information unless you are legally entitled to do so. Because of the open nature of the Internet, we recommend that you not submit the information you consider confidential.

​First Medical Consultants does not accept unauthorised idea submissions outside of established business relationships. To protect the interests of our current clients and ourselves, we must treat the issue of such submissions with great care. Importantly, without a clear business relationship, First Medical Consultants cannot and does not treat any such submissions in confidence. Accordingly, please do not communicate unauthorised idea submissions to First Medical Consultants through this website. Any ideas disclosed to First Medical Consultants outside a pre-existing and documented confidential business relationship are not confidential and First Medical Consultants may, therefore, develop, use and freely disclose or publish similar ideas without compensating you or accounting to you. First Medical Consultants will make every reasonable effort to return or destroy any unauthorised idea submissions without detailed review of them. However, if a review is necessary for First Medical Consultants’ sole discretion, it will be with the understanding that First Medical Consultants assumes no obligation to protect the confidentiality of your idea or compensate you for its disclosure or use. By submitting an idea or other detailed submissions to First Medical Consultants through this website, you agree to be bound by the terms of this stated policy.

Privacy Policy

First Medical Consultants respects your privacy and is committed to protecting the personal information that you share with us. Generally, you can browse through our website without giving us any information about yourself. When we do need your personal information to provide services that you request or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information.

Information Collection

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender,occupation, industry, personal interests, or other information when needed to provide a service you requested.

​When you browse our website, you do so anonymously. We don’t automatically collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information. Like many other commercial websites, the First Medical Consultants website may use a standard technology called a “cookie” to collect information about how you use the site. Please go to “Cookies and Tracking Information” below for more information. First Medical Consultants collects personal information when you register for a First Medical Consultants account, when you use certain First Medical Consultants products or services, when you register to attend a seminar or participate in an online survey, when you ask to be included in an email or other mailing list, or you submit an entry for a sweepstakes or other promotions, or when you submit your personal information to First Medical Consultants for any other reason. From time to time, First Medical Consultants receives personal information from business partners and vendors. First Medical Consultants only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.

Notice

When personal information is collected, we will inform you at the point of collection the purpose for the collection. First Medical Consultants will not transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled “Information Sharing and Disclosure” below. If you choose to provide us with your personal information, we may only transfer that information, within First Medical Consultants or to our third party service providers with your permission. Upon receiving your permission, we may transfer your information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

​We will always give you the opportunity to “opt out” of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, we will provide you with the opportunity to “opt in.” This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted.

​Cookies and Tracking Technology

A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. Some parts of First Medical Consultants’ website use cookies to track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our  navigational structure is in helping users reach that information. If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of First Medical Consultants‘ website if you do so. You may be required to accept cookies in order to complete certain actions on our website. You do not need to have cookies turned on, however, to use/navigate through many parts of our website, except access to certain of First Medical Consultants’ web pages may require a login and password.

​How We Use Information Collected

First Medical Consultants uses information for several general purposes: to fulfill your requests for certain products and services, to personalise your experience on our website, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you’d like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you, or to have our business partners send you, direct marketing information or contact you for market research.

Information Sharing and Disclosure

Your personal information is never shared outside First Medical Consultants without your permission, except under conditions explained below. First Medical Consultants may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of First Medical Consultants to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you’d like to hear about either from us or from our business partners (unless you have opted out of these types of communications).We will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our websites.

Children and Privacy

Our websites do not target and are not intended to attract children under the age of 15. First Medical Consultants does not knowingly solicit personal information from children under the age of 15 or send them requests for personal information.

Third Party Sites

First Medical Consultants website contains links to other sites. First Medical Consultants does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

​Our website may contain links to websites operated by other companies. Some of these third-party sites may be co-branded with a First Medical Consultants logo, even though they are not operated or maintained by First Medical Consultants. Although we choose our business partners carefully, First Medical Consultants is not responsible for the privacy practices of websites operated by third parties that are linked to our site.

​Once you have left our website, you should check the applicable privacy policy of the third -party website to determine how they will handle any information they collect from you.

Changes to this Privacy Policy

First Medical Consultants will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.

Questions or Suggestions

If you have questions or concerns about our collection, use or disclosure of your personal information, please contact us online.  

For further information or advice please contact First Medical Consultants.